Privacy Policy

1. Information We Collect

Indra Skin collects information you provide directly, including your email address when you sign up for our waitlist. We also collect basic technical information — such as your IP address and browser type — automatically when you visit our site.

We do not collect sensitive personal data such as health records, financial account numbers, or government-issued identification numbers.

2. How We Use Your Information

We use the information we collect to:

• Send you occasional updates about Indra Skin products and launch news, if you have opted in via our waitlist
• Understand how visitors use our site so we can improve it
• Respond to your inquiries or support requests
• Prevent fraudulent activity and maintain site security

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking

We use cookies and similar tracking technologies for the following purposes:

• Essential cookies — required for the site to function (e.g., session management). These cannot be disabled without affecting site functionality.
• Analytics cookies — help us understand how visitors navigate and use our site. This data is aggregated and anonymous. We use this to measure page views, traffic sources, and conversion rates.
• Marketing/retargeting cookies — at this time, we do not use third-party advertising cookies or retargeting pixels.

You may be able to disable cookies through your browser settings. Disabling essential cookies may prevent certain site features from working correctly.

4. Third-Party Services

We may use the following third-party services:

• Email delivery (Postmark) — used to send waitlist and transactional emails. Your email address is transmitted securely to Postmark solely for the purpose of delivering our emails. Postmark does not use your data for its own purposes or share it with third parties.
• Payment processing (Stripe) — if you make a purchase through Indra Skin, your payment information is handled by Stripe. We do not store your full credit card number on our servers.
• File storage (Cloudflare R2) — used to store product images and generated assets. Uploaded files are not shared publicly unless explicitly intended.
• Web hosting (Render) — our hosting provider may collect basic server-level logs as part of its standard service operation.

We do not integrate with social media platforms for tracking or advertising purposes at this time.

5. Data Retention

Waitlist email addresses are retained until you unsubscribe or until the address is reported as undeliverable. Analytics data (page views, UTM parameters) is retained for a rolling 12 months.

Upon request, we will delete your personal information from our systems, subject to any legal obligations that require us to retain certain records.

6. Data Security

We use standard industry safeguards — HTTPS/TLS encryption in transit, access controls on databases, and limited personnel access — to protect your information against unauthorized access, alteration, disclosure, or destruction.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining reasonable protections consistent with the sensitivity of the data we hold.

7. Children’s Privacy

Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will remove it.

8. Your Rights (CCPA / California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell your data)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at contact@indraskin.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective” date. We encourage you to review this page periodically.

10. Contact

For privacy-related questions, requests, or concerns:

Indra Skin
3500 Bird Lake Road
Plant City, FL 33566

Email: contact@indraskin.com